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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Ford

August 15, 2025

5  out of  5
rating by Brian Ford
"Disa was very helpful and wonderful to talk to. She knew a lot about my wife and I going into thr meeting and asked questions when she didn't know so that she could give very personalized advice based on our needs."
We responded:
"Thank you for sharing this positive feedback about Disa, Brian! We appreciate each opportunity to assist you and are glad to hear that you were able to receive such personalized service. "
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Anu Puri

August 13, 2025

5  out of  5
rating by Anu Puri
"Excellent Service they gave to me. Kylie & Disa gave a very excellent service."
We responded:
"We appreciate each opportunity to assist you, Anu. Thank you for your kind words for Kylie and Disa! Our whole team enjoys serving you and your family for your insurance needs."
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Ismail Sulehri Asad Rasul

August 12, 2025

5  out of  5
rating by Ismail Sulehri Asad Rasul
"Kelli is the best"
We responded:
"We agree! 😀"
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Matthew Kim

August 10, 2025

5  out of  5
rating by Matthew Kim
"Kylie reached out to me first as soon as I going through my insurance quote. She was very helpful as I went through some difficulties as an international student. Im really glad to communicate with Kylie to go through my policies!"
We responded:
"We are so happy to hear you had such a great experience with Kylie, Matthew! Thank you for taking the time to leave this review - we look forward to assisting you with your insurance needs here in the US. And best of luck to you as you start the school year!"
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Warren Hood

August 8, 2025

5  out of  5
rating by Warren Hood
"The Kurt Lenschow team is the best. I’ve been a customer for 30 plus years and they always exceed expectations. Professional, prompt, pro-active and always go above and beyond to take care of any issues."
We responded:
"Thank you so much, Warren, for taking time to share about your experience with our Kurt Lenschow Agency Team. We greatly appreciate your loyalty and consider it a privilege to assist you with your family's insurance needs all these years."
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Adrian Wells

August 6, 2025

5  out of  5
rating by Adrian Wells
"I’ve had a great experience with Kylie and the Lenschow team. Professional, attentive, and always happy to walk me through the details. Highly recommend."
We responded:
"Glad to hear that you're so pleased with Kylie and the rest of our team's assistance, Adrian! Thank you for taking the time to write this review and recommend us. We appreciate each opportunity to serve you and your family all these years and look forward to doing so for many more to come!"
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Francine Rowland

July 31, 2025

5  out of  5
rating by Francine Rowland
"Kylie and now Kelli are very helpful and responsive to any questions we have about our policies. We recently met with Kylie to review all our coverages and make changes best for us. Today I spoke with Kelli who immediately pulled up our account, answered my questions and sent an email with a policy I had a question on and also our auto insurance cards. Kudos ladies, well done!"
We responded:
"Thank you for taking the time to share about your experience, Francine! We are so happy that you've found Kylie and Kelli to be so helpful and responsive - they are both such valuable members of our agency team. We take pride in adding value with each customer interaction and graciously receive your wonderful feedback. Thanks again!"
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alex garcia

July 23, 2025

5  out of  5
rating by alex garcia
"Great people. Never had an issue and always available when I have questions."
We responded:
"So happy to hear this, Alex! We appreciate each opportunity to assist you and thank you for sharing these kind words. "
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Andrew Kim

July 17, 2025

5  out of  5
rating by Andrew Kim
"I’ve had a fantastic experience working with Kylie and the entire team at the office. Kylie is incredibly knowledgeable, friendly, and always quick to respond to any questions I have. She made the process of getting the right coverage simple and stress-free, and I truly felt like she had my best interests in mind. It’s rare to find this level of customer service these days — I highly recommend this office to anyone looking for trustworthy and reliable insurance support!"
We responded:
"So glad to hear that Kylie was able to provide you with such excellent service, Andrew! She is a valuable member of our team and we are fortunate to have her. Thank you for sharing your experience here - we greatly appreciate your kind words and recommendation. "
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chunling gong

July 16, 2025

5  out of  5
rating by chunling gong
"We have been with this office for years, great service!"
We responded:
"Thank you for this acknowledgement and also for your loyalty all these years, Chunling! We are proud to be your State Farm agent and look forward to continuing to assist you for many more years to come. "
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Jamille Lea

July 16, 2025

5  out of  5
rating by Jamille Lea
"Wonderful experience! I needed Renters Insurance quickly and everything was done within a few hours! Highly recommend."
We responded:
"Happy we could help fulfill your need so quickly, Jamille! Thank you for taking the time to share about your experience here and also for your recommendation. We look forward to continuing to provide you with efficient and high-quality service for all your insurance needs. 😀 "
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Numa Markee

July 14, 2025

5  out of  5
rating by Numa Markee
"I've been with Kurt Lenschow for many years now and have always received friendly and efficient service. Keep up the good work!"
We responded:
"Thank you for your kind words, Numa! We are proud to be your State Farm Agent. "
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Phillip Deverell

July 9, 2025

5  out of  5
rating by Phillip Deverell
"I have always received excellent customer service whenever I visit their office. Today I needed to transfer my renter’s insurance to a new location. Disa Johnson helped me get it taken care of in just a few minutes and also helped me see how much I can save by switching my auto insurance as well. Always a great experience, and staffed by true professionals. Highly recommended to anyone looking for insurance coverage in Central Illinois."
We responded:
"Thank you so much for taking the time to share about the great job Disa did assisting you with your renters and auto insurance. We appreciate the opportunity to earn your business and consider it a privilege to serve you for your insurance needs. Our entire agency team looks forward to serving you! "
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Perry Dufresne

July 8, 2025

5  out of  5
rating by Perry Dufresne
"I contacted Mr. Lenschow's office to purchase a renters and personal property policy. Everything was handled by phone and email without having to go into the office. The service received was exceptional!"
We responded:
"Thank you so much for the 5 ⭐️ review! So glad our agency team could make your experience easy and get everything in place to assist with your renters insurance needs! We appreciate the ‘exceptional’ review! We look forward to serving you and are always available for any questions you might have! "
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Michael Ruffatto

July 7, 2025

5  out of  5
rating by Michael Ruffatto
"Every experience I"ve had with Kurt and his staff has been great. Our family has both personal protection and business coverage. In both cases, our questions or concerns are handled promptly and with great care. I recommend Kurt and his office to anyone looking for insurance."
We responded:
"Thank you so much for your kind words and recommendation. It’s a pleasure for my team and I to serve you for your personal and business insurance needs. We truly appreciate your trust in us and look forward to serving you for many years to come. "
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Renee Waibel

July 2, 2025

5  out of  5
rating by Renee Waibel
"Please go see Disa at Kurt Lenschow's office - you won't be disappointed! She'll take great care of you and meet all your insurance needs without trying to oversell you with unnecessary coverage. Kurt and everyone in the office is wonderful."
We responded:
"Wow, thank you for this glowing review, Renee! We value your business and always look forward to assisting you. We also greatly appreciate your loyalty and high praise, taking pride in delivering high quality service each and every time. "
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Steven Schweitzer

July 2, 2025

5  out of  5
rating by Steven Schweitzer
"This was my first experience with this agency. The Staff were great and very pleasant to work with! Kylie assisted me with securing renters insurance for my daughter. She made the process very smooth and answered all of my questions."
We responded:
"Thank you for this wonderful feedback, Steven! We are happy to hear that Kylie was able to answer all your questions and help make the process of securing Renters insurance for your daughter so smooth for you. Appreciate the opportunity to earn your business and look forward to serving your/her insurance needs."
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Jason Nankivell

July 1, 2025

5  out of  5
rating by Jason Nankivell
"Working with Kylie has been great! She is responsive, makes edits and informs us of changes quickly and clearly, and goes the extra mile to make us feel valued as customers. Would definitely recommend!"
We responded:
"So glad to hear that, Jason! Kylie is a valuable member of our team and we are happy to hear that she was able to help you get your new policies all squared away during this exciting season in your life. We appreciate the opportunity to earn your business and look forward to assisting you with your insurance needs for many years to come!"
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Evan Hutson

June 25, 2025

5  out of  5
rating by Evan Hutson
"We’ve been with Kurt’s office for a few years now, and even after moving over 4 hours away, we’ve continued to use them because of the incredible service. The whole team is friendly, responsive, and makes us feel well taken care of. Disa especially has been amazing—she’s helped us feel confident in our coverage choices and always goes the extra mile, even offering video calls to save us the drive. Highly recommend Kurt and his team!"
We responded:
"Thank you for this fantastic review of our team and specifically Disa, Evan! We are proud to remain your State Farm Agent and continue assisting with your insurance needs, even from afar. Thank you for your loyalty and recommendation!"
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James Demlow

June 23, 2025

5  out of  5
rating by James Demlow
"Kelli has been on top of everything for me when I called about needing assistance and then followed up with me as well. Really every one in the office is very friendly and helpful"
We responded:
"Thank you so much, James, for your kind words about our team and Kelli specifically - we are fortunate to have her on our team and happy to hear that you've been so pleased with her service!"
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marc roth

June 23, 2025

5  out of  5
rating by marc roth
"We were moving my daughter to Chicago and the team at State Farm Lenschow, especially Kylie, made the process so easy, was very responsive and answered my many questions while providing competitive rates. Thanks and look forward to continue working together."
We responded:
"Thank you for this wonderful feedback, Marc! We are happy to hear that Kylie was able to make the process so easy for you guys and answer all your questions as that is always a goal of ours. We look forward to continuing to assist you and your daughter with your ever-changing insurance needs!"
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Ashley Large

June 20, 2025

5  out of  5
rating by Ashley Large
"Very nice and helpful. Answered any questions we had with confidence. Highly recommend!!"
We responded:
"So glad to hear that, Ashley! Thank you for your trust in the Kurt Lenschow State Farm Agency team to assist with your insurance needs, and also for taking the time to share your experience with us here. We are proud to earn your recommendation. "
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Akei Marion

June 20, 2025

5  out of  5
rating by Akei Marion
"Had a such a lovely experience getting my policies put together. Disa was such a big help and inviting. I loved her energy and smile."
We responded:
"Thanks so much, Akei, for taking time to offer feedback about your experience working with Disa! So happy that you found her to be such a big help - we always seek to add value with each interaction and appreciate your trust in our team to serve your insurance needs."
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James Keeler

June 17, 2025

5  out of  5
rating by James Keeler
"Fantastic customer service and very helpful!"
We responded:
"So glad you're happy with our service, James! Thank you for taking the time to share it here. We appreciate your business and look forward to continuing to assist you with your insurance needs."
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Rosa Andrade

June 17, 2025

5  out of  5
rating by Rosa Andrade
"I highly recommend! I have been with this agent and team for many years now and I do not even live in the area anymore. They are always going above and beyond anytime I need anything or just simple questions answered that I may have. Just the other day Disa reviewed my policies and was not pushy at all on adding more to it but instead explained what would benefit me based on my needs. She was very thorough and I asked her to send me a few of the items I was interested in so I could read more in depth about them and she did just that. Thank you all for being such a great team to work with!"
We responded:
"Thank you so much, Rosa, for your kind words about your experience working with our team and Disa specifically. We strive to add value with each interaction and appreciate your loyalty and trust in us to assist with all your insurance needs."